Chatbots Being Tested For New State Website

by Sarah Campbell-Miller  on Monday, Sep. 25, 2017 12:00 am   3 min read

Users of the official online portal for the state of Arkansas, Arkansas.gov, can now find assistance through artificial means.

The Information Network of Arkansas, gathering feedback on a new version of the state government's official website, has found that 34 percent of visitors who contacted INA for support are using its most striking new feature: chatbot technology.

Want the Full Article?

Get Unlimited Archive Access for $19.95 per Year

Readers must pay to access articles older than 15 days.
Articles newer than 15 days are not included in this offer.

Purchase Now

Already have archive access? Login to view this article.