Frank Fletcher's Way: Adapt and Serve Customers

by Sarah Campbell-Miller  on Monday, May 21, 2018 12:00 am   5 min read

Frank Fletcher, the CEO of a diverse empire, says his hotel, restaurants, car lots and fur store all must evolve. His company, which reported $750 million in revenue in 2017, employs about 1,000 people, a number that has steadily grown over the past 20 years.

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