After Auto Accidents 'Runners' Pressure Potential Chiropractic Clients

by Mark Friedman  on Monday, Jun. 6, 2011 12:00 am  

Armstrong said the chiropractor, Cathey, told her to call accident victims day or night or go by their houses if necessary to secure their business.

For each patient recruited for at least three office visits, Armstrong would receive $250, she said. Armstrong sometimes made between $3,000 and $4,000 a week.

Cathey did not return repeated calls from Arkansas Business. But he defended his use of a patient-referral firm in a March 2009 letter to the Chiropractic Board.

“Our priority is making sure the patient gets the treatment they need and nothing more. Any rumor or complaint is dealt with as quickly as possible,” Cathey wrote.

In her deposition five years earlier, Armstrong said she told Cathey that some runners were telling potential patients that they were insurance representatives.

She did say that Cathey told her and the other runners not to tell people that they were from an insurance company or offer any legal advice.

But, she said, Cathey didn’t intervene to stop the false statements. “And, see, that’s why I say he’s not involved with his employees,” she said.


$50 Calls

According to Armstrong’s 2004 deposition, Roger Pleasant was one of the more successful runners in the Little Rock area, earning between $15,000 and $16,000 a week.

“He gets up early, like maybe 7 in the morning, and knocks on people’s doors,” she said.

Pleasant then would offer the accident victim $50 to visit the chiropractor he was working for, Armstrong said.



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