Hometown Union Bank of Mena Thrives On Family Focus

by Arkansas Business Staff  on Monday, Sep. 23, 2013 12:00 am  

Celebrating the rodeo at Union Bank of Mena.

So, just what makes working at Union Bank of Mena so special?

According to bank president Philip Hensley, if customers like bank employees, and bank employees like their jobs, it becomes contagious.

“If we have a high degree of likability from our customers, it becomes contagious – working becomes something that you like to do,” Hensley said.

Hensley said the bank has always stressed the importance of delivering the best customer service possible.

“We are very focused on developing individual relationships with our customers,” he said. “We literally want all of our people to be involved in making our customers feel they are really important to us.”



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