Conway Chiropractic Duo Working To Resolve Complaints

by Mark Friedman  on Monday, Mar. 24, 2014 12:00 am  

Chiropractors Keith and Natalie Currie of Conway (left) said they have successfully treated thousands of patients at their clinic. The Curries are represented by attorney Michael Lamoureux of Russellville (right), who is also the current President Pro Tempore of the Arkansas Senate.

Tatum said he paid $5,875 for 20 treatments but didn’t receive long-term relief.

“What really frustrates me is I kept telling them every day that [the treatments are] not working,” he said.

Tatum wrote in his complaint that his treatment at the clinic “reminds me of going to buy a new car and a salesman pressuring you to make the sale.”

Neither Keith Currie nor Natalie Currie filed an answer to Tatum’s complaint, according to the file released to Arkansas Business under a Freedom of Information Act request.

But Keith Currie filed a response on May 29, 2011, to another complaint and said he never tells anyone that he can cure them.

“I am very honest about that in all consultations and have lost business because of my blatant honesty,” Currie wrote. “Some people do not begin care in my program because of the fact that I do not offer a guarantee.”

The Curries

The Curries attended Cleveland Chiropractic College in Kansas City, Mo. Keith Currie received his chiropractic license in 2003, and they bought a chiropractic clinic in Fairfield Bay, according to court records filed in the case. They opened another clinic in Clinton in 2006.

But in 2007, things started to change for the Curries. Natalie Currie received her license from the Chiropractic Board that year, and they closed the Fairfield Bay and Clinton clinics and opened Arkansas Spinal Care in Conway. Natalie Currie, however, said in responses to one complaint that she never treated patients and her role was office manager at Arkansas Spinal Care.

Arkansas Spinal Care apparently was a success and there was a three- to four-month wait for patients to get an initial appointment, Keith Currie said in a May 2011 response to a complaint filed with the board. But complaints soon followed.

Between August 2009 and September 2010, the board received a total of 41 complaints and 10 of them were against one or both of the Curries.

Other patients, however, were pleased with the service and treatment, according to more than a dozen testimonials posted on Arkansas Spinal Care’s website.

 

 

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