Conway Chiropractic Duo Working To Resolve Complaints

by Mark Friedman  on Monday, Mar. 24, 2014 12:00 am  

Chiropractors Keith and Natalie Currie of Conway (left) said they have successfully treated thousands of patients at their clinic. The Curries are represented by attorney Michael Lamoureux of Russellville (right), who is also the current President Pro Tempore of the Arkansas Senate.

“Not only are their treatments innovative and cutting edge but Arkansas Spinal Care’s employees are pleasant and professional. … My pain is gone and I feel 100% better ... the drive from Little Rock has definitely been worth it!!” said Tracy Douglass, who is still identified as a reporter/anchor for KARK-TV, although she hasn’t worked there since 2011 (according to her LinkedIn profile).

Arkansas Spinal Care’s site doesn’t indicate that Douglass was anything more than a patient who happens to be well-known from her television days, but a testimonial from Keith Currie on Douglass’ personal website, TracyDouglass.com, suggests that she might have been a paid spokeswoman for the clinic.

“If being associated with Tracy will help anyone else’s business the way it’s helped mine, then it would be impossible to go wrong with Tracy Douglass,” he wrote.

Douglass didn’t respond to an email or a phone message as of Thursday morning.

Ruling and Appeal

On Dec. 7, 2010, the Chiropractic Board, after several delays, held the first hearing to deal with six patient complaints involving the Curries.

The hearing took up three days and was spread over several weeks. The board heard from patients who had trouble getting their medical records after requests were made. Another patient complained that she had very little contact with chiropractors at the clinic after the initial assessment.

The board found wrongdoing in four of the six patient complaints. The board ruled that the Curries were guilty of eight violations of the board’s regulations. Six of the violations were tied to actions likely to “deceive, defraud or harm the public,” said the board’s five-page order on Feb. 15, 2011. The other two violations were for “negligent or reckless practice, or intentional misapplication of practice, regardless of the degree of injury to the patient.”

The board fined the Curries $3,000 per violation for a total of $24,000 and placed them on probation for two years.

The Curries quickly appealed the ruling to Faulkner County Circuit Court on several grounds, including that the board’s decision wasn’t supported by the evidence and its finding was “arbitrary, capricious or characterized by an abuse of discretion,” according to the appeal by the Curries’ attorney at the time, Colin Johnson of Fayetteville.

Faulkner County Circuit Judge Rhonda Wood agreed with the Curries and tossed the board’s order out in November 2012.

Wood found that the board’s order wasn’t clear as to which chiropractor was to blame for the violation.

 

 

Please read our comments policy before commenting.