Frequently Asked Questions (FAQ)

I can't log in, what do I do?

First step, make sure your web browser has cookies enabled. You can check this in your browser’s settings options. If cookies are enabled and you still cannot gain access, please check to ensure you typed the username and password exactly as it appears. If you continue to have issues, please contact our customer care center by clicking here.

How do I retrieve my forgotten username or password?

Your username is the email address you used to register with us. If you forgot your password, click here and enter your registration email address and we’ll send you your password.

How do I subscribe to the Daily Report or weekly industry e-newsletters?

To subscribe to our e-newsletters, please click here. You will be sent an email confirming your selection and verifying your identity. Please click on the link within that email to confirm your registration. You will receive your first e-mail the next time one is issued.

How do I unsubscribe or change my email address for the e-newsletters?

To manage all aspects of our daily news e-newsletters, please click here. You can also click the “Manage Your E-newsletters” link in the footer of every ArkansasBusiness.com page.

How does ArkansasBusiness.com protect my privacy?

To better protect your privacy, we provide a Privacy Statement explaining our online information practices. To read the Privacy Statement, click here.

I signed up for an e-newsletter but I have not been receiving it. Why?

There could be several reasons. We send out a confirmation link after you sign up. This is an anti-spam measure (called double opt-in). If you didn't click on the link, your account is not activated. To request activation, contact us here and let us know.

If you did click on the activation link but you are not getting the newsletter, it may be because your Internet service provider or IT department is blocking the e-newsletter, thinking it is spam. Contact your ISP or IT department and ask that ArkansasBusiness.com be put on the "white list."

How do I access ArkansasBusiness.com and the Daily Report on my iPhone, iPad or other smartphone and tablet?

We’ve built ArkansasBusiness.com and its e-newsletters to be accessible on several mobile and tablet platforms. Simply point your device’s browser to ArkansasBusiness.com and go.

For smartphones, we’ve built a special, mobile optimized version of the site allowing you access the most recent daily news headlines. And our full site’s responsive design allows you to enjoy all ArkansasBusiness.com content on the iPad in a tablet optimized layout.

Finally, we’ve designed our Daily Report and other e-newsletters as a perfect fit not only for your desktop email client but your smartphone web browser as well. One size fits all, so there are no extra steps to take to enjoy e-newsletter access on mobile devices.

How do I purchase single copies of Arkansas Business or other ABPG publications?

You can buy single copies and other ABPG magazines via our online store, at Store.ArkansasBusiness.com.

How far back does ArkansasBusiness.com content go?

Our online content archive goes back to 1994 and includes content from the weekly Arkansas Business print edition. Daily business news content goes back to December 2000, when we launched the site.

What if I can’t find a specific article online?

Shoot us an email or give us call: (501) 372-1443. We’ll try to help.

How do I purchase reuse rights to Arkansas Business or Arkansas Business Publishing Group content?

Rights to republish and excerpt Arkansas Business articles are sold through Copyright.com. Rights cover all types of uses, including academic and commercial. They also cover reprints that appear in newsletters and online.

To request a quote to republish articles, and to buy rights to republish articles, go to Copyright.com and follow their instructions to get pricing.

Using this service buys you the rights to the article for a limited period. You'll need to download the text of the article via the ArkansasBusiness.com archive. If an article predates or is not included in our online archives, contact our circulation department at (501) 372-1443.

How do I purchase reprints of Arkansas Business articles?

You can contact our circulation department here and at (501) 372-1443.

What if I have not received my Arkansas Business print edition?

Yikes! We’ll certainly want to know about that. Contact (501) 372-1443 and ask for our circulation department. We’ll make sure you get the edition you missed.

What makes an Arkansas Business story?

An Arkansas Business story is a story that matters to the Arkansas business community. It’s about an Arkansas-based business or directly affects the Arkansas economy, government or business community in a major way. It’s a story that our affluent, educated audience of business decision-makers will learn from and could use to help their business or nonprofit. It’s new news, in that it’s not been reported before, or it captures a new angle on a topic that others might have missed. And it’s full of dollar signs.

How do I get a story in Arkansas Business?

By emailing us or calling with a news tip. You can contact any one of our editors right here.

How do I contact Arkansas Business editors?

You can meet and contact our Arkansas Business staff right here.

How do I submit a letter to the editor of Arkansas Business?

Simple! Email the editor or fill out our online form. All that contact information is available on this page.

How do I submit a Whisper or other news tip?

Again, you can do that by filling out the form or contacting any of our editors via this page. And don’t worry; we’ll protect your anonymity.

How do I nominate for Arkansas Business of the Year, 40 Under 40, 20 in Their 20s, CFO of the Year or other Arkansas Business features?

We depend on your nominations to make these features great and appreciate your input. You can nominate for any of those features and more via our Nominations page.

How do I buy the Book of Lists?

You can buy a physical copy Arkansas Business Book of Lists via the Arkansas Business Store right here. If you want an electronic copy, you can purchase that here.

How do I buy individual lists?

We’ve got scores of lists, and we update them at least yearly. You can buy each one of them in electronic format right here.

How do I advertise in Arkansas Business or on ArkansasBusiness.com?

We’d love to help you reach affluent, education decision-makers in Arkansas! You can contact our advertising sales staff here for more information.

How do I get events published in Arkansas Business’ calendar?

We have a great, robust online calendar. You can submit events to it here. Note that we’ll need to copy edit and approve your event before it appears on the calendar.

Are all events on ArkansasBusiness.com printed in Arkansas Business?

Not all events on our Arkansas Business Online Calendar appear in print. But our online calendar is the first place our print editors go when choosing events for the print edition. 

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