Customer Service Representative
- Company: Verizon Wireless
- Updated: 4/4/2014
- Location: Little Rock Solutions Center, One Verizon Dr, Little Rock, AR 72202
- Status: Full-Time
- Job Level: Entry Level
- Category: Customer Service/Call Centers
With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon.
Here, you’ll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customer calls, you'll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between Verizon and our valued customers.
If you have a passion for people, previous customer service experience and preferably an Associate’s Degree or higher, discover how you can build your career with a company that’s building the future of technology. Learn more about the Customer Specialist career that sparks your interest and apply today.
Beyond a progressive environment, we offer a competitive salary and a comprehensive benefits plan featuring:
Medical, dental, and 401K on your first day of employment
Tuition Assistance ($8,000 per year for full-time employees)
Discount Employee Phone Program
Performance-based yearly incentive/bonus pay
Paid vacation, personal and holidays