DHS Program Specialist


The Arkansas Department of Human Services (DHS) is the state's largest agency with 8,200 employees working in 181 county offices serving more than one million people. Employees work in 10 major divisions and five support offices to provide services to Arkansas citizens. DHS is currently seeking to fill the position of DHS Program Specialist in Little Rock, AR.

The DHS Program Specialist is responsible for analyzing, monitoring, and evaluating human service programs. This position:

Researches, analyzes, and interprets existing and proposed state and federal laws related to specific Department of Human Services program areas, and prepares reports regarding the impact, implementation, and evaluation of such laws.
Reviews records and reports to determine service effectiveness and policy and procedure compliance of program activities.
Develops program plans, policies, procedures, and reporting mechanisms and revises operating manuals with changes or additions.
Investigates complaints, identifies program deficiencies, prepares corrective action plans and implementation procedures, and conducts follow-up review to ensure corrective action plans are implemented and evaluates their effectiveness.
Provides technical assistance and serves as a coordinator for the review, interpretation, and development of specific program policy, procedure and/or funding.
Discusses policy and procedure effectiveness or problems with department, state and federal representatives and establishes resolution methods.
Performs other duties as assigned.

The formal education equivalent of a bachelor's degree in psychology, sociology, or a related field; plus two years of experience in social or community service program activities or related area.

Position number: 22143260

Closing date: June 16, 2014


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