Cisco Voice/UC Engineer (94-020)

Description:

AOS is the leading technology solutions provider in the Central Midwest. AOS specializes in consulting, designing, implementing and supporting Local, Wide Area and Wireless Networks, Unified Communications, Storage, Virtualization, Physical and Information Security.


AOS places the highest priority on responsive and professional customer service with integrity. That approach is responsible for AOS’ growth from three employees to now exceeding 300 employees in 9 states. Our expertise has changed since 1992 to become much broader and more specialized, but AOS has never lost focus of core values that made us successful.



The aggressively growing Midwest's leading consultative technology partner is looking to expand our family with top-tier talent in the greater Little Rock area with a Cisco Voice/Unified Comunications/Network Engineer.


The qualified candidate will possess the ability to consult, configure, install and troubleshoot in one or more of the following areas:


Networking (hardware, operating system, Local and Wide Area Network)


Unified Communications


IT Security


Storage


Wireless


Microsoft Active Directory and Exchange 2010


This position is responsible for planning, and implementing VoIP consulting engagements. The candidate will set goals, monitor work, and evaluate results to ensure objectives and operating requirements are met and are in line with the needs and mission of the organization. Although the primary focus of this position is to implement and support VoIP installations, the candidate may also be tasked with general network support and build-outs including security, routing, switching, wireless, and other network related duties. The candidate will also be required to provide mentoring, training, and support for the sales staff.


ESSENTIAL FUNCTIONS:



  • Work with customer and partner sales and technical teams to prospect and develop Cisco Unified Communications sales, design, installation, and support opportunities

  • Responsible for design, staging, configuration, implementation, and support for Cisco VoIP installations as necessary

  • Proficient at customer knowledge transfer and documentation

  • Ability to work on several projects simultaneously

  • Keep accurate and detailed notes about the status of the work being performed


OTHER FUNCTIONS:



  • Attend and participate in internal and customer meetings

  • Continue personal development

  • Performs other duties as assigned by management


EXPECTED SKILLS:



  • Ability to reason and think logically

  • Strong attention to detail in regards to project planning and documentation

  • Strong organizational and sales skills

  • Strong troubleshooting skills

  • Ability to communicate clearly and concisely, both verbally and with written documentation

  • Exceptional work ethic

  • Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor

  • Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment

  • Ability to assist sales in a highly competitive field

  • Self-starter

  • Ability to handle a growing, face paced environment


KNOWLEDGE REQUIRED/DESIRED:



  • Cisco CCVP – Required

  • Microsoft MCSE - Required

  • Cisco CCNP - Desired


EXPERIENCE REQUIRED/DESIRED:



  • Prior technology VoIP implementation and support experience with Enterprise type accounts

  • A minimum of two years experience with Call Manager, Call Manager Express, Presence, Unity/Unity Connections, Contact Center

  • A minimum of two years experience with advance Cisco router/switch configuration

  • Experience with PBX’s, Tandberg, Cisco Meeting Place, Cisco UCS, or Cisco TelePresence are a plus


Only individuals that meet these requirements will be considered qualified for this position and considered a candidate. We offer a competitive salary with commission and fringe benefits.


EOE M/F/D/V



Required Skills

  • Ability to reason and think logically

  • Strong attention to detail in regards to project planning and documentation

  • Strong organizational and sales skills

  • Strong troubleshooting skills

  • Ability to communicate clearly and concisely, both verbally and with written documentation

  • Exceptional work ethic

  • Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor

  • Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment

  • Ability to assist sales in a highly competitive field

  • Self-starter

  • Ability to handle a growing, face paced environment



  • Cisco CCVP – Required

  • Microsoft MCSE - Required

  • Cisco CCNP - Desired


Experience Required

  • Prior technology VoIP implementation and support experience with Enterprise type accounts

  • A minimum of two years experience with Call Manager, Call Manager Express, Presence, Unity/Unity Connections, Contact Center

  • A minimum of two years experience with advance Cisco router/switch configuration

  • Experience with PBX’s, Tandberg, Cisco Meeting Place, Cisco UCS, or Cisco TelePresence are a plus


We offer a competitive compensation and benefits package, 401K plan and generous PTO .


Now that you have read this far, check out our website and see what potential possibilities are along with more detailed information about our company. You may at this time also apply to the position that interests YOU. aos5.com


Please apply directly at:


aos-openhire.silkroad.com/epostings/submit.cfm">aos-openhire.silkroad.com/epostings/submit.cfm

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