Loan Assistant/Loan Processing


Eagle Bank and Trust Co. Heber Springs Branch
This is a FT position in which the person has the responsibility of assisting the loan officer, handling assigned tasks and providing the customer service required for all loan customers. The position is supervised by the Loan Officer.
Qualifications and Duties:
Minimum of two years experience as an office assistant with experience in customer service, managing work flow, and/or working with a Loan Officer in completion of tasks.
Competence in Word, Excel, 10 key adding machine, copy machine and other office machines available to the assistant.
Ability to work effectively with minimal supervision and to take initiative in problem solving customer question and/or issues.
Ability to communicate effectively with a client or prospective client in taking loan application.
Knowledge of Customer Information File to assist with preparation of loan presentation, research of payment history's and any other assignment necessary to accommodate the needs of the customer.
Ability to read and comply with EBT's loan policy while assisting in the underwriting, and/or ordering, closing, booking and funding of loans.
Manage workload by assisting Loan Officer with preliminary preparation of maturing loans for renewal.
Preparing documentationof fund transfers for debits an/or credits from and to loans with respective deposit accounts.
Ability to professionally conduct oneself with telephone, email, and written correspondence with customers and/or co-workers
Willingness to research and clear exceptions to loans as determined by EBT's Loan Policy.
Willingness to extend working hours where necessary to accommodate the completion of varied tasks on behalf of the customer
Complete other duties as assigned from time to time by immediate supervisor.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact: HR Officer @ 501-223-2000. Eagle Bank and Trust has a Veterans Preference Policy in place.

If you are interested in the Loan Assistant job opening please go to: and complete an application.

FDIC Insured

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