The New York Times today takes a look at Wal-Mart Stores Inc.'s grocery operations, amid claims of an employee shortage and poorly stocked shelves:
Walmart, the nation’s largest retailer and grocer, has cut so many employees that it no longer has enough workers to stock its shelves properly, according to some employees and industry analysts. Internal notes from a March meeting of top Walmart managers show the company grappling with low customer confidence in its produce and poor quality. “Lose Trust,” reads one note, “Don’t have items they are looking for — can’t find it.”
Walmart is addressing the grocery concerns with measures like a new inventory system and signs that will help employees figure out what is fresh and what is not, Jack L. Sinclair, Walmart United States executive vice president for food, said in an interview.
Read the full story here. You'll remember that in February NPR found evidence that Wal-Mart hadn't quite fulfilled its promise of doubling its sales of local produce by 2015.
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