NWA Business Analyst

Company: Premier Staffing

Updated: 5/3/2013

Description:

The Business Analyst is the functional expert for the AR Courts Statewide Case Management System. The Business Analyst is responsible for bringing an understanding of the business system and industry to the team. LOCAL candidates to Benton or Washington counties. Complete Description: The Business Analyst will be part of a team responsible for identifying and recommending coding within the software, working with court personnel during implementation of the system, and assisting project staff with development of reports, training material, and business process procedures. This position will also be first-line support for case management system users. Minimum Qualifications The formal education of a bachelor?s degree is required, preferably in information science. Three years in an IT project management environment is desired. Relevant experience may be substituted for education. Must have strong communication skills and organizational skills, with ability to multitask and respect deadlines. Excellent computer skills including proficiency in Outlook, Microsoft Office Suite are required. Knowledge of Arkansas court systems is a plus. Examples of Work: ? Identify and recommend system codes for dockets, events, etc. ? Assist with the development of court-generated documents and reports. ? Assist with training of court employees on case management/jury management system. ? Assist with development of training materials and business process materials on case and jury management. ? Review and make recommendations for software modifications and development. ? Assist court users in troubleshooting and correcting case management issues. ? Other duties as assigned. Knowledge, Abilities, and Skills ? Knowledge of Arkansas appellate, limited and general jurisdiction courts. ? Knowledge of Arkansas court case management practices, processes and procedures. ? Knowledge of laws, rules, and regulations regarding court administration. ? Ability to communicate effectively with court and non-court, legal and non-legal, technical and non-technical staff. ? Ability to use computer hardware and software to manage court cases. ? Ability to operate standard office equipment. ? Ability to provide technical assistance in person and by telephone or e-mail to judicial branch employees. Working Relationships The Functional Architect has regular contact with elected court officials and court staff, department staff, and other state agency/institutions personnel. Must maintain a high degree of integrity, decorum, and respect for court personnel at all times and possess the ability to communicate with court personnel at all levels. This position works closely with other technical and non-technical staff, and reports to the Contexte Program Manager of the CIS Division. THIS POSITION IS SPECIFIC TO THE NORTHWEST ARKANSAS REGION. Interested candidates please send your resume to admin@premierstaffinginc.com ASAP!!