Desktop Support/Webmaster

Company: Philander Smith College

Updated: 10/2/2013


Reporting to the Director of Computer Information Systems and the Liaison to the President, the Desktop Support/Webmaster will be responsible for the website’s design, configuration, and updates, as well as provide website/desktop support of user equipment on the PSC Net and PSC Wi-Fi. Other duties will include, but are not limited to, the following: Essential Job Functions: • Provide daily desktop support • Assist the Director/Liaison as needed • Troubleshoot, maintain, and repair computer related equipment • Advise the Director/Liaison on the technical needs of the College • Maintain a quality inventory of equipment and software • Provide training on software and equipment to faculty, staff, and students • Maintain backup and tape drive equipment • Install software as well as configure and maintain desktop equipment • Assist the Public Relations/Marketing Director • Provide webpage support for all PSC departments and student organizations • Knowledge of the OmniUpdate website program Additional Responsibilities: • Assist and advise the Director/Liaison in monitoring software/hardware needs • Recommend needed changes relating to technology and equipment • Resolve connectivity issues • Remain current on technology and advancements to better serve the College • Assist with all database issues • Train and assist faculty and staff on managing websites Experience Required: • Knowledge of computers as a user • Knowledge of computers as an administrator • Ability to solve computer software and hardware issues • Ability to train faculty, staff, and students on technical equipment as it pertains to their job/assignments • Knowledge of web programming Required Qualifications: • Bachelor’s Degree in Computer Science • Three (3) years’ work experience in a computer environment • Knowledge of network maintenance, infrastructure, hardware, websites, and software How to Apply Please send a cover letter, resume, a list of three professional references, & salary history to (no phone calls please): Philander Smith College Attn: Office of Human Resources 900 Daisy Bates Drive Little Rock, AR 72202 Applications packets can be emailed to Application deadline is February 22, 2013, or until the position is filled. Philander Smith College is a private, historically Black, four-year liberal arts institution nestled near the progressive epicenter of downtown Little Rock which encompasses the thriving cultural and business River Market District and the William J. Clinton Presidential Center. Affiliated with the General Board of Higher Education and Ministry of the United Methodist Church, the college holds the distinction as the only United Negro College Fund (UNCF) member institution in the state of Arkansas. Philander Smith College is accredited by the North Central Association of Colleges and Schools, National Council for the Accreditation of Teacher Education, Association for Collegiate and Business Schools and Programs, and the Council on Social Work Education and currently offers four degrees: Bachelor of Arts, Bachelor of Science, Bachelor of Business Administration, and Bachelor of Social Work. Philander Smith College is an equal opportunity employer and does not discriminate against applicants or employees based on age, race, sex, national origin, ethnicity, veteran status, or religion. Philander Smith College is a smoke-free and drug-free work environment. Philander Smith College participates in E-Verify.