Customer Service Representative

Company: Verizon Wireless

Updated: 4/4/2014

Description:

With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon. Here, you’ll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customer calls, you'll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between Verizon and our valued customers. If you have a passion for people, previous customer service experience and preferably an Associate’s Degree or higher, discover how you can build your career with a company that’s building the future of technology. Learn more about the Customer Specialist career that sparks your interest and apply today. Beyond a progressive environment, we offer a competitive salary and a comprehensive benefits plan featuring: Medical, dental, and 401K on your first day of employment Tuition Assistance ($8,000 per year for full-time employees) Discount Employee Phone Program Life Insurance Performance-based yearly incentive/bonus pay Paid vacation, personal and holidays