Tagged: craig douglass

Electric Puzzlement (Craig Douglass On Consumers)

by Craig Douglass 9/5/2016 12:00 am

The rapid development and marketing of all-electric cars, accelerating in the wake of a plethora of plug-in hybrids, is changing consumer acceptance of the future-is-now concept. It is reality.

The Public in Public Policy (Craig Douglass On Consumers)

by Craig Douglass 8/1/2016 12:00 am

A much-needed increase in annual highway funding is a problem. It’s a problem because the needs are so great, and the options for attainable, incremental funding are limited. In order to achieve the increases necessary to benefit all Arkansans, public involvement is needed in the development of new public policy leading to increased funding.

Consumer Certainty and Voter Veracity (Craig Douglass On Consumers)

by Craig Douglass 7/4/2016 12:00 am

Made plans for London yet? The cost of staying, eating and buying goods and services there is now cheaper due to the weaker British pound and stronger U.S. dollar. All because the United Kingdom — comprising England, Scotland, Wales and Northern Ireland — voted to leave the European Union.

Reminiscences Flow at CJRW Reunion

by Kyle Massey 6/6/2016 12:00 am

There were no mad men — or women — at a recent reunion of former CJRW employees. Just jovial colleagues drinking and laughing about old times.

Making Arkansas Attractive, B2B (Craig Douglass On Consumers)

by Craig Douglass 6/6/2016 12:00 am

“Think like a brand; act like a retailer.” What gets my focus these days is how to apply that strategy not in terms of reaching an end-user consumer, but how a business markets its wares to another business. It’s called business-to-business marketing, or B2B.

Quality and the Golden Rule (Craig Douglass On Consumers)

by Craig Douglass 4/4/2016 12:00 am

Perceived quality is created. Objective quality is measured. Either way, quality begets value and value begets purchasing and repurchasing decisions.

A Leap in Time and Thought (Craig Douglass On Consumers)

by Craig Douglass 3/7/2016 12:00 am

Last week's leap day brings to mind the notion that we as consumers adjust every so often to the dynamics of the marketplace.

You Deserve a Break Today (Craig Douglass On Consumers)

by Craig Douglass 2/1/2016 12:00 am

McDonald’s, under new CEO Steve Easterbrook, has decided to heed national consumer research and take a bold, new and yet simple step: The most important meal of the day now has become the most important meal of the day, as McDonald’s unveiled in October its all-day breakfast menu.

2016: The Year of Oil (Craig Douglass On Consumers)

by Craig Douglass 1/11/2016 12:00 am

For the new year, a confluence of oil-related realities suggests a pervasive impact on the economy in general, and consumer behavior in particular.

Policies, Practices and Progress (Craig Douglass On Consumers)

by Craig Douglass 12/7/2015 12:00 am

The Arkansas Policy Foundation is being recognized this month for its 20th anniversary. Formed in 1995, the foundation is a nonpartisan, nonprofit organization that analyzes the impact of public policy in Arkansas and its impact on Arkansans and makes action-oriented recommendations.

The Language of Customer Service (Craig Douglass On Consumers)

by Craig Douglass 10/5/2015 12:00 am

How often do you hear a response from someone hired to deliver customer service that rings a bit hollow? Or that doesn’t quite match the situation or your triggering expression (like “thank you”)? Seems to me, it’s too often.

Increase the Gas Tax Now (Craig Douglass On Consumers)

by Craig Douglass 9/7/2015 12:00 am

Gas taxes are the fairest, simplest way to fund good roads. But revenue from the per-gallon consumption tax is declining because vehicles are using less gas. And consumption will continue to fall as cars and trucks become ever more efficient.

Little Rock's Original Fern Bar: How Buster’s Birthed Dave & Buster’s

by Jan Cottingham 8/31/2015 12:00 am

Next summer, Dave & Buster’s, based in Dallas and co-founded by Corley and Corriveau in 1982, will be opening a location in Little Rock, its first in Arkansas. D&B now has almost 11,000 employees and 73 stores, including one in New York’s Times Square. The Arkansas arrival comes 33 years after its founders opened Buster's in Little Rock's Union Station.

Consumers and Highway Funding (Craig Douglass On Consumers)

by Craig Douglass 7/6/2015 12:00 am

Arkansas consumers recognize the importance of smoother and safer roads. Consumers get it. And here’s hoping the new Highway Funding Working Group assembled by Gov. Asa Hutchinson gets it, too.

Spending Your Gasoline Savings (Craig Douglass On Consumers)

by Craig Douglass 2/2/2015 12:00 am

The highest average recorded price of regular gasoline at the pump in Arkansas is $3.97. That pinnacle was reached in July 2008. More important, however, is the fact that only one year ago, the average price was $3.09. And today, the average at-the-pump price of regular is $1.90. There exists in the Arkansas economy today a gas price dividend. And that means weekly consumer savings of at least $15.25. So how are you spending the extra money? Or how should you?

Beneficiary Ads Fail To Raise Sales for Arkansas Scholarship Lottery

by Sean Beherec 12/15/2014 12:00 am

A $300,000 investment by the Arkansas Scholarship Lottery to promote scholarship beneficiaries, including on-field promotions at college football games this fall, appears to have had little impact on sales.

The Gasoline Price Dividend (Craig Douglass On Consumers)

by Craig Douglass 12/1/2014 12:00 am

The consequence of low prices at the pump is a gasoline dividend, which is being paid to Arkansas motorists and their households every time a tank is filled. In addition to general retail spending and the state sales tax collections that go with it, here are three specific outcomes of the dividend we should be looking for.

After You Vote, Go Spend (Craig Douglass On Consumers)

by Craig Douglass 11/3/2014 12:00 am

November is finally here. The can’t-end-soon-enough political advertising, polls and phone calls are coming to an end. Congratulations to the political winners. It’s now your job to be the kind of stewards of public policy that give consumers the very best opportunities to participate in a growing Arkansas economy — and spend.

Random Rants and Rates (Craig Douglass On Consumers)

by Craig Douglass 10/6/2014 12:00 am

You’ve seen the arrows in other columns. An “up” arrow for OK, a “down” arrow for not OK. Since these icons have been used elsewhere, I have long thought they were the province of others. No longer. There really is no good reason why I can’t employ a similar device as an efficient way to comment on, and perhaps rant about, a number of random consumer-related influences. So, here goes.

Millennials: Curiouser and Curiouser (Craig Douglass On Consumers)

by Craig Douglass 9/1/2014 12:00 am

Millennials are quintessential comparison shoppers. The Internet provides the means. They are value seekers, aware of price, but also desirous of quality. A validation of this notion was seen in the research on Millennials that Goldman Sachs conducted last September. When young women ages 13 to 29 were asked to list their most popular brands, both Target and Louis Vuitton were in the top 20!