Tagged: delta airlines

The Power of Personal Presence (Barry Goldberg On Leadership)

by Barry Goldberg 7/15/2013 12:00 am

Here was the scene. About 250 unhappy travelers were all gathered in a crowded departure lounge. Weather and traffic snarls on the East Coast were playing havoc with getting equipment and people where they needed to be. Here are some powerful lessons in personal presence as modeled by a Delta pilot on a stormy night in Atlanta.