Tagged: national federation of independent business

Customer Service Key to Fighting Online Sales

by Mark Friedman 3/3/2014 12:00 am

While some retailers are happy with the growth of online sales, it’s not good news for everyone.

Survey: Small Business Optimism Falls in March

by Associated Press 4/9/2013 9:38 am

Optimism among small business owners took a dive last month as their expectations for sales and the overall business climate fell.