Small Hospital Finalist: CHI St. Vincent Morrilton


Administrators want you to know that despite its relatively small size, CHI St. Vincent Morrilton delivers a quality of care that rivals any health system in the state. But you don’t have to take their word for it — the hospital has racked up a long list of accolades that back up that claim.

“CHI St. Vincent Morrilton has been repeatedly recognized by the Arkansas Foundation for Medical Care for hospital quality measurement, p” said Leslie “Bubba” Arnold, president. “CHI St. Vincent Morrilton received the Certificate of Achievement Award for achieving excellence in statewide quality measure improvement initiatives. The AFMC Innovator Health care Award was also presented for developing new and creative patient safety projects that successfully improve patient care and patient safety.”

The 90-year-old hospital has also been recognized by AFMC for its initiatives improving patient safety and quality of care. In just four years, the hospital’s emergency department has improved from 20 percent patient satisfaction to better than 90 percent; physician satisfaction is up 17 percent year over year.

One big reason for the improvement has been the establishment of the Patient Advisory Council, Arnold said.

“The aim of the council is to improve partnering with patients and families through a person-centered safety culture by creating a consistent forum for collaboration,” he said. “The scope of the council is to establish a forum for patients and families to bring their experience, expertise, insights and perspectives that could bring about transformational change in health care, and enhance safety and quality.

“As a result, it isn’t just satisfaction scores that have risen in the last few years. Safety goals are being met and exceeded by 49 percent over the last reporting quarter, while core measures are up by 22 percent.”

The Benedictine sisters at St. Scholastica Monastery established a 14-bed hospital Dec. 4, 1925, providing emergency, maternity and surgical services. The current hospital was built in 1970 with a combination of local and federal funds as well as a $50,000 donation by Gov. Winthrop Rockefeller.

Today, CHI St. Vincent Morrilton provides emergency care, general surgery, urology, intensive care, laboratory services, orthopaedics, cardiovascular, outpatient/same-day surgery, radiology and imaging, rehabilitation, sleep lab services and wound care.

Two years ago, the hospital completed a major expansion to its emergency department, further demonstrating its commitment to the current and future health needs of its service area. The $1.5 million expansion more than doubled square footage and created a total of nine all-private emergency examination rooms.

“CHI St. Vincent Morrilton has a 90-year history of leading the way in health care and challenging others to follow,” Arnold said.

Highlights
CHI St. Vincent Morrilton has been recognized by AFMC for its initiatives improving patient safety and quality of care. In just four years, the hospital’s emergency department has improved from 20 percent patient satisfaction to better than 90 percent; physician satisfaction is up 17 percent year over year.

Return to Arkansas Business Health Care Heroes 2016.