CEO Laura Landreaux has added two young executives to her leadership team at Entergy Arkansas, promoting two colleagues who joined the company this century.
Michael Considine will be vice president of customer service for the utility, which serves more than 700,000 homes and businesses as the state's largest power company. William Cunningham has been named director of finance.
Considine, previously director of customer service and distribution operations for the utility's Central Region, is a former Arkansas Business 40 Under 40 honoree and began at Entergy as a transmission business analyst in Pine Bluff. He later joined the rate design and analysis group in Little Rock and in 2010 became manager of regulatory accounting.
Cunningham joined the company in 2002 and spent most of his career in Arkansas before moving to New Orleans as director of regulatory strategy for parent company Entergy Corp. He eventually became manager of distribution design for the Northwest Region, and then that region's senior manager of customer service.
"Meeting and even exceeding our customers' expectations has always been a part of who we are," Landreaux said in a company statement. Landreaux, who became Entergy Arkansas chief executive in June, succeeded Rick Riley, now senior vice president of distribution operations and asset management at Entergy Corp.'s New Orleans headquarters.
"We have a great team in place, and I'm fortunate to be able to add Michael and William to those I count on to help lead the effort to impress our customers in the days ahead," Landreaux's statement continued.
In his new job, Considine will oversee all of Entergy's customer service representatives in Arkansas and will lead a new customer service support department conceived to focus exclusively on customer service, according to a news release.
Considine has a bachelor's degree in accounting from Louisiana Tech University in Ruston, and completed an executive program at the University of Maryland's Robert H. Smith School of Business.
Cunningham has a bachelor's degree in electrical engineering from the University of Arkansas in Fayetteville, a master's in electrical and computer engineering from Georgia Tech University in Atlanta, and a master's in business administration from the University of Central Arkansas in Conway. He's a registered professional engineer in Arkansas.