ArcBest Teams With Virtual Care Provider


ArcBest Corp. of Fort Smith is partnering with Doctor on Demand of San Francisco to provide virtual primary health care to its employees.

The two companies already had an agreement for urgent care and behavioral health. The virtual primary care service became available Dec. 1 to all employees and their dependents covered under the transportation company’s medical plan.

“At ArcBest, we have a unique set of health care benefit needs, and Doctor On Demand’s existing urgent and behavioral health care services have been invaluable, especially this year,” said Rich Krutsch, vice president of people services for ArcBest. “The pandemic has also prompted us to double-down on our investments in virtual care, and we’re excited to expand our program with Doctor On Demand to include much more holistic, integrated virtual care for our employees.”

Doctor on Demand has partnerships with such Arkansas companies as Walmart Inc. of Bentonville and Tyson Foods Inc. of Springdale. It offers comprehensive primary care through video, voice or email connection in all 50 states.

“At Doctor On Demand, we’ve reimagined the primary care experience to fit our members’ unique lifestyles and health needs, delivering much of the traditional brick and mortar primary care services from the comfort and safety of home or wherever their work takes them,” Doctor on Demand President Robin Glass said.