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Baptist Health Expands Partnership With Telehealth Firm Caregility

2 min read

Baptist Health announced that it’s increasing its usage of Caregility telehealth devices to more than 700 bedsides system-wide.

The move doubles the footprint of the health care organization’s inpatient telehealth services, Baptist Health said in a news release. It also adds virtual clinical resources to support in-person bedside care and help improve patient outcomes.

Since partnering on virtual care services with Caregility in 2021, telehealth session volume for Baptist Health has increased from roughly 1,000 virtual visits per quarter to more than 20,000, according to the release.

As part of the expansion, Baptist Health will deploy new Caregility telehealth devices in patient rooms at the health system’s flagship hospital, Baptist Health Medical Center-Little Rock, as well as Baptist Health Medical Center-North Little Rock and Baptist Health-Fort Smith. Additionally, a centralized hub to support virtual nursing and virtual sitters has opened on the Baptist Health Medical Center-Little Rock campus.

“Embracing virtual support as part of our acute care bedside support and quality strategy signifies a pivotal step forward in how we envision the future of healthcare at Baptist Health,” Kourtney Matlock, president of Baptist Health Rehabilitation Institute and system post-acute services, said in a statement. “Baptist Health first added virtual care in 2005, and we have continued to advance with the latest technology bringing us to where we are today with our partnership with Caregility. This expansion is more than an initiative; it’s a commitment to providing health equity across our state, setting new standards in patient and provider satisfaction, and furthering our mission to be the employer of choice in Arkansas.”

Baptist Health’s virtual admissions and discharge programs are currently supported by more than 300 wall-mounted and cart-based Caregility telehealth devices across 11 hospitals.

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