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Best Places to Work: Ritter Communications

2 min read

Ritter Communications has been at the forefront of the local communications industry for more than a century. Founded in Marked Tree by the Ritter family in 1906, Ritter Communications serves 96 communities and more than 45,000 customers across Arkansas, northeast Texas, southeast Missouri and west Tennessee.

The company has grown steadily and is now the largest, privately-held regional broadband fiber, telecom, video and cloud services provider in the Mid-South. Ritter invests in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class, customer-focused experience.

At Ritter Communications, company culture takes center stage. Focusing on core values, such as teamwork, community and courage, employees are empowered to not only make decisions that influence the future of the organization, but also decisions that benefit the communities where they reside.

By connecting neighbors to high-speed internet or helping businesses grow and prosper via fiber connectivity, the contributions employees make are tangible and felt at a local level.

Ritter Communications employees are given the ability to carve out a promising career path. From technical certifications to degree programs, employees are provided a variety of options when considering the next steps for development opportunities in the workplace.

Ritter Communications also strives to ensure team members are at their healthiest and happiest with a top-notch benefit program that includes medical, dental, vision, free gym memberships, wellness incentives and an employee assistance program.

Additionally, all team members have access to resources that supplement their financial wellness, such as a 401(k) match program, plus an additional biannual 401(k)contribution and financial consulting sessions with investment advising partners.

Ritter recognizes quality performance with internal and external customer service awards and the co-worker nominated Core Value Awards.


For employees living in its service territory, Ritter Communications has company discounts for home telephone, internet and cable services.

Ritter Communications’ team-building events include annual Company Kick-Off meetings, the annual family picnic with spouses and children included, holiday luncheons and new hire breakfasts.

Halloween at Ritter Communications comes complete with a Halloween costume contest in which employees wear their best costumes to work and are judged by a third party, often a customer, with an overall best winner and second and third places.

In response to the COVID-19 outbreak, Ritter Communications implemented Hero Pay, which resulted in a pay rate increase for employees unable to work from home. Through late April the company paid $854,000 in Hero Pay to these employees above and beyond their usual rate.

Employees at Ritter Communications may take up to eight hours of paid time per calendar year to participate in events or activities that support any 501(c)(3) nonprofit organization or community-sponsored organization in the communities it serves.

See more of this year’s BEST PLACES TO WORK.
A supplement to Arkansas Business

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