Teletech to Open Center in Morrilton, Add 350 Jobs

Teletech Holdings Inc. on Monday announced that it will open a new customer service center in Morrilton and create at least 350 jobs.

The center will open at 1535 E. Harding Ave. in the Riverland Shopping Center.

TeleTech already has a center in Sherwood. The Morrilton location will serve as a satellite and extension of that facility, supporting customer service for the company’s health care clients.

The Conway County Economic Development Corp. in Morrilton helped attract Teletech to the city and assisted the company as it prepared to open the new center.

“Jobs create hope. Hope is the driver for change and change is what we have seen in the last two and half years,” Mayor Allen Lipsmeyer said in a news release. “The city council and I have laid the groundwork for change by investing $4.5 million dollars in various areas around town. This has caused an attitude change in our great town and allowed over $200 million in quality projects to flourish. With our latest announcement of a 150- to 160-lot subdivision, things are moving in the right direction.”

He also thanked Teletech and said they would be “a great corporate partner.”

The company is hiring sales trainers, trainer team leads, a seasonal insurance licensing coordinator, a seasonal licenses training proctor and a director of sales operations.

Teletech said it will begin hiring customer service representatives, licensed insurance agents and agents who are interested in obtaining their insurance license within the next few weeks, and dates for local hiring events at the Sherwood location will be announced soon.

“This lays the groundwork for additional economic growth and is a testament to the strength and reputation of the local workforce.” Mike Preston, executive director of the Arkansas Economic Development Commission, said in a news release.

Teletech did not receive any incentives from the AEDC, but the commission helped it find a facility that suited its needs.