311 Customer Service Representative @ City of Little Rock
- Company: City of Little Rock
- Updated: 5/16/2019
- Location: Little Rock
- Status: Full-Time
- Salary: $25,036.00 - $38,555.00 Annually
- Job Level: Entry Level
- Region: Central
- Category: Customer Service/Call Centers
Apply online at LRJobs.net
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*** This position closes 5/22/2019 11:59 PM Central ****
We only review applications submitted via LRJobs.net.
Position Information/Description: To provide assistance to the general public and fellow employees by listening, answering questions and providing information regarding non-emergency City services over the telephone; takes and responds to a high volume of telephone calls in compliance with all applicable 311 Service Center guidelines, policies, and procedures.
For a complete list of essential job functions, please visit LRJobs.net
Minimum Qualifications and Additional Requirements: These knowledge, skills, and abilities are usually, although not always, acquired through completion of High School; one (1) year of customer service experience that involves receiving, processing and responding to customer inquiries via telephone or related area; one (1) year of computer experience. Equivalent combinations of education and experience will be considered.