Program Eligibility Supervisor


State of Arkansas
Department of Human Services
Announces Job Search for Candidates for

Program Eligibility Supervisor

Position No. 22103278

Benton, Arkansas

The Arkansas Department of Human Services (DHS) is the state's largest agency with 7,000 employees working in 86 county offices serving more than one million people. Employees work in 10 major divisions and five support offices to provide services to Arkansas citizens. DHS is currently seeking to fill the position of Program Eligibility Supervisor in Benton, Arkansas.

The Program Eligibility Supervisor is responsible for supervising the activities of an eligibility program staff. This position is governed by state and federal laws and agency policy.

Knowledge, Abilities, and Skills:
Knowledge of federal and state laws, policies, procedures, and guidelines governing client eligibility for assigned programs. Knowledge of community-based programs and services. Knowledge of integrated computer systems. Knowledge of supervisory practices and procedures. Ability to plan, organize, and oversee the work of subordinates. Ability to interpret and apply policies, procedures, and guidelines in determining eligibility for assistance programs. Ability to prepare oral and written information and reports. Ability to analyze case records and reports for compliance with program specifications and determine appropriate remedial action.

Minimum Qualifications:
The formal education equivalent of a bachelor's degree in psychology, sociology or a related field; plus three years of experience in determining eligibility for social service programs, including one year in a supervisory or leadership capacity within the program.

Special Work Condition/Preferred Qualifications:
Excellent Computer Skills
Microsoft Word
3 years Supervisory Experience
3 Years Experience and Determined Eligibility in TEA, SNAP, Medicaid: Adult Medicaid and CURAM
Excellent Case Manager Skills, Leadership Skills, Excellent Communication Skills, Problem Solving Skills, Able to work in a High Volume Environment

This position provides a competitive starting salary from $40,340.00 - $58,493.00 depending on qualifications, and excellent benefits including group health and life insurance, state retirement plan, and a tax deferred compensation plan, holidays and annual leave time off.


Closing Date: 09/13/2019

“The Arkansas Department of Human Services is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental disability, veteran status, or political affiliation.”

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