Customer Service Specialist
- Company: Arkansas Business Publishing Group
- Updated: 12/10/2019
- Location: Little Rock
- Status: Full-Time
- Salary: $25,500-$27,000
- Job Level: 3-5 Years Experience
- Region: Central
- Category: Clerical/Administrative
ABPG is growing again and has an opening for a customer service specialist. The person in this position is to provide an amazing welcome and unparalleled service to every inbound telephone call and to anyone who walks into our building.
This person answering incoming phone calls, welcomes visitors entering building, serves subscribers when they inquire by telephone or email and serves as a critical member of a company that prioritizes exceptional service.
Additionally, this person provides support for assigned publications produced by ABPG, coordinates projects and prepares accurate and timely reports to management. Good computer and spreadsheet skills are a requirement as this position helps maintain the database of subscriber information.
ABPG offers health, dental, vision, flexible spending accounts, life insurance and a significant match to 401(k) contributions. There is a reason so many of our team members have been here for years — this is a great place to work (the kids' room, ice cream parties, company retreats and pet-friendly environment are just a few perks). We're looking for team members who like to work hard and have fun. Grumps should not apply.
A complete job description is available upon request. EOE.
Comp range posted is $25,500 to $27,000.