Associate Director for Business Operations, IDHI
- Company: University of Arkansas for Medical Sciences
- Updated: 9/11/2020
- Location: Little Rock
- Status: Full-Time
- Salary: salary offered commensurate with experience
- Job Level: Middle Management
- Region: Central
- Category: Management, Medical/Dental, Professional
The Associate Director for Business Operations serves on the Executive Leadership Team for the Institute for Digital Health (IDHI) reporting to the Director of IDHI. The ideal candidate will have demonstrated results leading in an entrepreneurial or matrixed organizational environment with a focus on strategic growth, comfort with effectively managing change in an evolving organizational structure, and a facility for developing, executing, managing, and tracking business plans and milestones therein.
The primary scope of work will be to oversee, plan, evaluate and direct operations of the Institute in accordance with UAMS Vision 2029 and its strategic objectives: 1) leverage status as Arkansas’ digital health leader by becoming a fully deployed health institution, 2) transform patient and partner experiences by offering digital health options, 3) raise digital health awareness across the state, 4) train all current and future health care providers to incorporate digital health into routine clinical services, and 5) expand digital health research at UAMS.
The position will have an emphasis on business development and customer relationship management statewide. Position will oversee the implementation, management, and outcomes of financial policies according to Generally Accepted Accounting Principles, University policies and procedures, State and Federal guidelines, as well as Grant requirements. Broad responsibilities will include administration of the Institute operating budget in the amount of $30-40 million dollars annually, development of operating procedures, best practice standards, and management systems for delivering quality services to stakeholders; oversight of all IDHI business functions; strategic growth of operations, personnel management, budget development and supervision of HR and administrative functions for approximately 150 FTEs at 4 statewide locations plus the central office in Little Rock. The position will provide financial oversight and insight to all functional divisions of IDHI. This position also reviews contracts and other agreements to ensure proper administration of these documents in accordance with University policies and procedures and State purchasing requirements. The Associate Director for Business Operations (ADBO) represents IDHI at College of Medicine and UAMS Health activities as deemed necessary by the Director of IDHI; acts as liaison for IDHI with other UAMS campus divisions and clinical service lines, in particular the Service Line Administrators, acting as representative of both the Institute and College both internal and external to UAMS. In absence of the Director, this position carries out decision making as necessary in partnership with the Associate Director to meet program goals and objectives. This position has a secondary reporting relationship to the Associate Dean for Finance and Administration in the College of Medicine and Associate Vice Chancellor for Clinical Finance, ICE (Integrated Clinical Enterprise) to ensure alignment with financial and administrative expectations.
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans.
UAMS offers amazing benefits and perks:
•Health: Medical, Dental and Vision plans available for staff and family
•Holiday, Vacation and Sick Leave
•Education discount for staff and dependents (undergraduate only)
•Retirement: Up to 10% matched contribution from UAMS
•Basic Life Insurance up to $50,000
•Career Training and Educational Opportunities
•Concierge prescription delivery on the main campus when using UAMS pharmacy
Salary offered commensurate with experience.
Financial and Budgeting Functions:
This role serves as the principle operating and financial officer for the Institute and is accountable to the College and UAMS to ensure the delivery of optimal financial, budgetary and operational support. This requires rapid response to organizational needs, including adhering to UAMS budget processes and timelines, as well as creating and managing the budget, preparing financial and variance reports, conducting internal audits and financial reviews and conducting special financial studies as needed. Development and implementation of the annual budget includes expense budgeting and revenue projection related to appropriated, discretionary, endowment and gift revenues, as well as grants and contracts. Ensures all reporting and tracking requirements are followed to comply with the rules of the contracting or granting entity and is responsible for compliance with all applicable UAMS rules and procedures. Develop internal systems within IDHI to properly manage these functions consistent with University guidelines and other governing requirements. Ensure financial obligations are met by preparing short- and long-range projections of financial status of division according to strategic initiatives as set by leadership group. Work with leadership group to develop future plans for the divisions for reporting to the Director of the Institute. Responsible for oversight of payroll, purchasing, travel, and financial transactions. May create and monitor recharge centers/core facilities. Oversees prompt payment of invoices and related research of any errors. Provides expertise and assistance to department regarding grant/contract preparation, budgeting and reporting, in collaboration with College, UAMS Health, or UAMS centralized services.
Business Strategy & Operations Functions:
Continually monitors the environment/market; develops and executes strategic and tactical goals that align with the overarching UAMS Vision 2029. Directs IDHI operations to ensure effective services are administered and provided to the target population and surrounding community. Oversees functions that may include, but are not limited to business development, administrative, and IT functions to include purchasing of supplies, materials, equipment, and software review/approval of professional services and other contractual agreements; establishment of quality improvement goals; and ensures compliance with UAMS policies, The Joint Commission, federal, state, local, and other external regulatory bodies, professional review, and standards boards. Builds market position by locating, developing, defining, and maintaining long term business relationships. Seeks and develops negotiating strategies and positions by studying integration of new venture opportunities inside and outside of market areas. Develops, in conjunction with, department business managers best practice standards and implement these practices within the centers. Ensures high quality services are delivered to our customers and financial goals are met. Designs and implement systems for monitoring financial performance and delivery of quality medical services by providers.
Provides direction to leadership group for IDHI regarding current and future allocation of resources to ensure optimal performance at all levels of our program. Ensures participatory decision-making with a focus on maximizing utilization of resources in a cost-effective manner. Oversees and ensure the compliance requirements are met for this division; ensure all revenue cycle functional requirements are met; ensure the functional requirements of our expansion efforts are achieved. Assists leadership group in identifying and employing short- and long-term goals so that strategic initiatives are established and met. Interfaces with Deans, Division Directors, and other Officers of the University central administration, Medical School, and Hospital. Develop and foster effective collaboration between UAMS departments, University officials, and other stakeholders. The ADBO is responsible for departmental staff recruitment, hiring, supervision, training and performance management, as well as creating an operating environment where efficiency, effectiveness and service are priorities. Provides leadership and guidance to management and administrative staff, coordinates activities of the staff and distribution of the workload to ensure appropriate mission support for the department. Focuses on developing a talented workforce by guiding the staff to engage in appropriate educational and training opportunities. Conducts annual evaluations and goal setting with the staff, to reinforce the department mission and relevance of each position to accomplishing departmental goals. Works with the UAMS Office of Human Resources to ensure departmental compliance with all UAMS rules and procedures. Facilitates recruitment, hiring, resolution of immigration issues and requirements, promotion/tenure processes and performance management/evaluations under the leadership of the department chair.
Communicates key information to the stakeholders with respect to marketplace needs, the competitive environment, cost management, and customer-focused services. Solicits and reinforce constructive and professional relationships with organizations, companies, municipalities, etc. with which the organization partners and/or sub-contracts with, for the provision of quality health care services. Delivers ongoing decision support and analytics for the department. Collaborates with the College and other UAMS divisions on business development activities, such as contracts, grants and fundraising. Provides training and technical assistance to staff on reporting tools, SAP requirements, UAMS policies and procedures, and other regulatory requirements. May be asked to perform other duties as assigned.
Interacts with and assists the public in a professional and friendly manner. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service.
May perform other duties as assigned.
•Master’s Degree in Business, Health Services Administration, Finance, or other related advanced degree
•Eight (8) years of experience in leadership, management, operations and finance to include at least three (3) years of supervisory experience in a complex organization.
Preference will be given to applicants with a Master’s Degree in Business, Health Services Administration, Finance, or other related advanced degree plus ten (10) years of experience working in telemedicine and/or health care delivery in an academic medical center.
This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.
To apply, go to jobs.uams.edu and search for job number 68312