Helpdesk Support Specialist - Senior
- Company: City of Little Rock
- Updated: 12/15/2020
- Location: Little Rock
- Status: Full-Time
- Salary: $31,821.00 - $49,004.00 Annually
- Job Level: 3-5 Years Experience
- Region: Central
- Category: Technology
*** Do not apply on the Arkansas Business Website ***
Apply online at LRJobs.LittleRock.gov
Closing 12/31/2020 11:59 PM Central
JOB OBJECTIVE: To provide first level remote technical support for network users by supporting the users of network resources through remote control access to users desktop to configure, install and troubleshoot and/or resolve workstations/software problems.
ESSENTIAL JOB FUNCTIONS: For a complete listing of position's essential functions and pre-employments required, please visit the full job description at lrjobs.littlerock.gov.
Minimum Qualifications and Additional Requirements: These knowledge, skills, and abilities are usually, although not always, acquired through completion of high school, supplemented by course work in Information Technology, Computer Science or a related area; two (2) years of experience working with microcomputer operating systems and software applications, which includes two (2) years of experience in a helpdesk environment. Equivalent combinations of education and experience will be considered.