IT Support Engineer
- Company: Farmers & Merchants Bank
- Updated: 10/25/2021
- Location: Fayetteville, AR 72701
- Status: Full-Time
- Salary: DOE - Hourly
- Job Level: 3-5 Years Experience
- Category: Technology
Welcome to Farmers & Merchants Bank and The Bank of Fayetteville. Our bank culture is driven by a Mission Statement to improve the well-being and promote the success of our employees and customers by treating all with dignity, respect, and compassion. We envision being the best company our employees ever work for and the best bank our customers ever do business with as we step into our 75th year of serving unique communities across the State of Arkansas.
DO YOU ENJOY SOLVING PROBLEMS?
The position provides system administration and proactive support of the IT environment in a customer-focused environment. The position maintains smooth operation of multi-user computer systems, requiring coordination with other administrators. Independently, and with teammates, will determine and develop solutions to situations. Thorough understanding and wide application of technical principles, theories, and concepts are needed along with general knowledge of other related disciplines, the IT Support Engineer performs duties as a Support Engineer through a team approach in support of the infrastructure operations, hardware, software, and mobile devices.
If you enjoy working with technology, then this might be the career for you.
WHY JOIN OUR TEAM?
Caring, team-centric environment
Generous paid vacation time and sick leave
Competitive pay and advancement opportunities
Medical, dental, and vision benefits
FSA & HSA
Long-term disability and short-term disability
Company 401(k) plan
A high school diploma or equivalent GED is required.
A minimum of four years of IT support related experience is required.
A minimum of six months of management experience is required.
POSITION KNOWLEDGE, SKILLS, AND ABILITIES
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, the public, and other employees of the organization. Ability to read, analyze, and understand general business/company-related articles and professional journals; Ability to speak effectively before groups of customers or employees.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
Position will be in the office with remote possibility for a few days a week.
Hours: M-F-8:00am-5:00 pm. Saturdays-9:00 am-12:00pm on rotation
We are an Equal Employment Opportunity Employer as defined by the EEOC (Equal Employment Opportunity Commission).
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.