Platform Management & Development Lead


Welcome to Farmers & Merchants Bank and The Bank of Fayetteville. Our bank culture is driven by a Mission Statement to improve the well-being and promote the success of our employees and customers by treating all with dignity, respect, and compassion. We envision being the best company our employees ever work for and the best bank our customers ever do business with as we step into our 75th year of serving unique communities across the State of Arkansas.


We are searching for a Platform Management & Development (PM&D) Lead who will be responsible for the overall Management and Development efforts on key Production and Support platforms. This requires understanding business needs, understanding processes and workflows, reporting needs, and key drivers of the business - and taking this understanding and delivering and implementing appropriate solutions utilizing Salesforce and other appropriate platforms, systems, and tools. In addition, this role will help develop, design, and implement appropriate dashboards, reports and other systems that will help the business monitor, track, and run the business effectively. PM&D Lead is responsible for ensuring projects are delivered on time, implementing an appropriate and effective project management methodology, and coordinating appropriate resources to meet project goals and timelines. PM&D Lead helps to drive operational efficiency within the organization through partnering with business units and optimizing processes and workflows. Works with IT Director - Digital Experience and other bank leadership to support ad hoc analysis, reporting, project management, process optimization, and workflow optimization as needed. Partners with the Process Improvement Team, Enterprise Analytics, and other key partners in developing and driving change and efficiency improvements. Will serve as nCino and Salesforce administrator and possibly other platforms as directed and needed.

If you enjoy working with technology, then this might be the career for you.


Caring, team-centric environment
Generous paid vacation time and sick leave
Competitive pay and advancement opportunities
Medical, dental, and vision benefits
Long-term disability and short-term disability
Company 401(k) plan

A high school diploma or equivalent GED is required.
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc.; equivalent to a four year college degree
A minimum of six years related experience or training or equivalent combination of education and experience

Mastery: Process, procedures, workflow analysis
Advanced: Spreadsheet, Cloud-based software
Intermediate: Database, Word Processing/Typing
Basic: Programming Languages

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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