Oscar Munoz

Arkansas PR and advertising professionals were already scratching their heads over Pepsi’s silly ad featuring the model Kendall Jenner and video of a bloodied man being dragged off an overbooked United Airlines flight, when presidential spokesman Sean Spicer oddly lifted Hitler from the bottom of history’s list of worst dictators. read more >

Last week, United Airlines and White House spokesman Sean Spicer experienced the full-bore blast of social media scorn when they made huge mistakes yet balked at admitting error. read more >