Medic One

Medic One LLC of Jonesboro nearly doubled in size last year after the purchase of Gateway Ambulance of St. Louis. The acquisition in February 2019 added about 200 employees to Medic One, whose services include emergency and nonemergency transports. It now has about 465 employees, with 133 in Arkansas, nearly 110 ambulances and more than 20 locations in Arkansas and Missouri.

Ryan Kibler, president of Medic One, said the company wants to continue to grow this year, but “we don’t have anything on our radar at this point,” he said.

Medic One will try to add locations as close to Jonesboro as possible, but “if that opportunity doesn’t happen, … we’ll grow anywhere in the Midwest.”

Medic One opened in 2001, and in its first year moved 1,200 patients. It’s been growing ever since. In 2018, Medic One transported 37,000 patients, and in 2019, the ambulance company moved about 60,000 patients.

Kibler said that since Medic One bought Gateway Ambulance’s assets, it has seen an additional $8 million in revenue, bringing the total to around $23 million.

The Gateway acquisition was Medic One’s largest purchase. “We have a very talented administrative team and employees,” Kibler said. “We felt we could handle it.”

One of the reasons for Medic One’s success, Kibler said, is that the company has built trust in the communities it serves. “The dedication of our employees and our dedication to our communities is the reason for the continued growth,” he said.

In 2012, Medic One was named one of the Arkansas Community Foundation’s Outstanding Philanthropic Corporations for its community service. Medic One supports local sports teams, schools and city events. And Medic One’s employees donate to CityYouth Ministries of Jonesboro, which provides after-school tutoring and meals for children. That program is important to Kibler because “our community is only as strong as its youth,” he said. They are “our future leaders.”

The company’s management philosophy is simple, Kibler said: Do the right thing consistently. “Because not every run is lifesaving, customer service becomes very important,” Kibler said.

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