Tiger Correctional Services

For more than 10 years, Tiger Correctional Services of Jonesboro has had success dealing with inmates.
Founded in May 1999, Tiger Correctional Services supplies everything from an inmate’s personal hygiene items to snacks to pens and pencils, said CEO Chad Niell, who founded the company with his wife, Pam. The company also developed comprehensive jail management software that handles everything from all aspects of a jail’s booking of suspects to the management of the facility’s employees.
Tiger Correctional also can feed the inmates, taking over a correctional facility’s kitchen and preparing the meals.
The kitchen service helped boost revenue for the firm to about $9 million in 2009, compared with just more than $6 million a year earlier, Niell said.
With 52 employees, Tiger Correctional provides services to 150 federal, state and county detention facilities in 19 states. Some of the facilities use Tiger Correctional’s commissary services, while others use just the food service, while still others have bought only Tiger Correctional’s software.
Niell said he was working to sell the detention centers on using Tiger’s food service, which he sees as an avenue for growth for the company.
In 2009, the food service division accounted for $1 million in revenue, but it is on target for $2 million this year, he said.
Tiger Correctional has been named one of Inc. magazine’s 5,000 fastest-growing private companies for the past three years.
“In order to be successful, you really have to believe in what you’re doing,” Niell said. “I believe in what we’re doing, … and I know we provide a good service and good product.”

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