Total Quality Logistics enjoys celebrating employees’ accomplishments and advancements — so they find plenty of reasons and ways to do so.
“It is nearly impossible to find a day at TQL when there isn’t a competition, contest, party or team outing going on somewhere within the company,” said company president Kerry Byrne. “Recognizing and appreciating the hard work our employees put forth day in and day out is central to our culture.”
Byrne said that, whenever TQL breaks a record, they celebrate. And they go big.
“Every TQL office has some sort of celebratory noise-maker — a bell, a horn, a gong — that is loudly rung whenever someone reaches a personal goal or milestone,” Byrne said. “When the company as a whole breaks a record, we do things from company-wide beer drops on a Friday afternoon to last year’s $2 billion celebration where we gave away thousands of dollars in prizes to employees across the country every hour on the hour, including two new cars.”
With employees, TQL would be nothing, and the management realizes that, so they strive to give them a great place to work. This means having things like a Ping-Pong table in the office and Friday beer drops to celebrate record sales, new offices, and more.
TQL is one of the largest freight brokerage firms in the U.S. and their job is to match companies that need products moved with carriers who can move them. They have 35 offices in 19 states, and the Arkansas office opened in fall 2014 in Fayetteville.
Byrne said that they see and measure the results of their efforts to be a great place to work “by the engagement and participation of our people in the perks and programs we offer, and by the feedback we receive from our customers on the extraordinary high level of customer service our people provide.”
Our employees’ happy, proud, can-do attitude is heard and felt by our customers.
– Kerry Byrne, TQL President
Neat Thing We Do
TQL recently participated in the DietBet challenge; employees collectively lost nearly one ton of body weight during the six-week contest.
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