Chris Lehane

Using a smartphone to gather information is becoming a necessity during storms. It’s why Wal-Mart’s Sam’s Club division set up power stations at stores in the Northeast after Hurricane Sandy hit. It's why Entergy continues to tweak a social media plan it used during December's winter storm. read more >

Troubled times can take on many forms — natural disasters, infidelity, mismanagement — but no matter the form, communication is key. Arkansas Business visited with professional communicators locally and nationally to find out what they think is critical in crisis: read more >